Frequently Asked Questions

Absolutely — and we'd stake our metal detectors on it! Every single item at Novel Relics has been personally sourced, handled and vetted by one of our team. We describe everything as accurately as we possibly can, including any wear, marks or quirks. No nasty surprises — just honest finds from honest people.

Everywhere and anywhere! Our finds come from years of metal detecting across the North Yorkshire countryside, estate sales, antique fairs, auctions and private collections. Every piece has its own journey and now it's ready for the next chapter with you.

With enormous care! Every item is individually wrapped, padded and packed to make sure it arrives exactly as it left us. Fragile and valuable pieces get extra love — bubble wrap, foam padding, double boxing, the works. We treat every relic like it's our own because until it reaches you, it still is."

We are brutally honest about condition — always. Every listing includes a detailed description of exactly what you're getting, including any imperfections, signs of age or wear. We actually think a few battle scars add to the charm but you'll always know about them before you buy.

We'd hate for distance to stand between you and your perfect find! We don't offer standard international shipping at checkout just yet but if you've spotted something you love please get in touch via our Contact Us page and we'll put together a personalised shipping quote just for you. We'll always do our best to get your relic to you wherever you are in the world!

We aim to dispatch all orders within 1 to 3 working days. Once it's on its way you'll receive tracking information so you can follow your find on its journey to you. UK delivery is typically 2 to 5 working days depending on your location.

We want every Novel Relics purchase to feel like a brilliant find — not a regret! If something isn't right please get in touch within 14 days of receiving your order and we'll do everything we can to put it right. We're real people who care about getting it right for you.

Quite possibly! We're always out hunting and love a challenge. Drop us a message via the Contact Us page and tell us what you're after — whether it's a specific era of coin, a particular book or just something unusual — we'll keep our eyes peeled on your behalf!

Head over to our Contact Us page and drop us a message. We aim to reply within 24 to 48 hours. We're a small passionate team so please bear with us if it takes a little longer — we're probably knee deep in a field somewhere!" 😄